Found a skeleton on a bag my mom bought at Naturalizer Store

My mom went to Atlantic City (New Jersey) where she bought a bag at Naturalizer.She didn't use it until she got back home.

Today she was looking for something inside her bag when felt something pricking, that is when she called me to check on her bag and find what was pricking. I made a small incision on the black cover of the bag and I found a filthy skeleton, apparently of a crustacean. My question is, what the *** does that skeleton in a new bag?

What can I do?Since we're from Dominican Republic, a return is not an option.

Sorry if something is misspelled, english is not my mother language.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Value for money

Reason of review:
Damaged or defective
Preferred solution:
Let the company propose a solution
Monetary loss:
Review category
review #876404 by

Author wants to be contacted by the company. Learn more

Had an experience with Naturalizer? Submit review ›
Helpful? 1 Yes 1 0 No 0
Had the same issue 0 Yes 0
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Naturalizer. However, many companies do monitor reviews on our site.

You were reading a complaint about Naturalizer.
Filing a new complaint about